By: Steve Zurier A new study of more than 200 business owners, CEOs, executives, and knowledge workers by the Business Performance Innovation (BPI) Network found that while most are concerned about cyberattack-borne breaches of critical documents, the top concern by… Continue Reading
By: Bob Glazer It takes great leaders and talent to grow a successful company. One of the best descriptions of a leader I’ve heard is that leaders focus on vision and strategy, guiding and removing obstacles for their teams —… Continue Reading
By: S. Chris Edmonds What can an out-of-tune mandolin at a band concert tell us about the quality of our work environment and the degree of trust between and among team members? I use a recent working-musician experience to help… Continue Reading
By: Steve Keating I’ve had the opportunity to spend several days recently with a person recently promoted to a leadership position. He was very good at what he did and earned his promotion. His promotion came with a new title… Continue Reading
By: Emily Matzelle The most recent season of the competitive reality television show Survivor featured two initial tribes of ten new castaways divided by generation: Gen X, born between 1963 and 1982, and millennials, born between 1983 and 1997. The… Continue Reading
By: Stephanie Scotti When you’re tasked with a business presentation, there’s more on the line than making yourself understood. Your goals are bigger: winning new business, shifting the direction of your business, or adopting new tactics, to name a few.… Continue Reading
By: S. Chris Edmonds What is your leadership philosophy? If you’re like most leaders, you’ve never written down a formal “leadership philosophy.” Watch my short video segment — part of my Culture Leadership Charge video series, this one exclusively for… Continue Reading
By: Liz Ryan The higher you go in an organization the more discretion over methods, plans, projects, budgets and employees you have. Discretion and judgment are central to any kind of management. Managers are presumed to exercise discretion all the… Continue Reading
By: Amy Jen Su Prioritizing work can be frustrating, especially if you work for a hands-off manager or a company that doesn’t give you clear goals. Most of us face this reality each and every day. The frequently cited research… Continue Reading
By: Dr. Tracy Maylett Is your organization’s success dependent upon creating an extraordinary Customer Experience? Then start by ignoring your customer. No, really. “If you want a successful customer experience, start by ignoring your customer.” -Tracy Maylet Throwing resources at… Continue Reading