Teach millennials the virtues of voice calls

By: Lindsey Pollak

Believe it or not, April 25 was National Telephone Day, a designation that probably sounds about as quaint to millennials as National VHS Day.

We know young people looooooooove their phones (of course, these days most all of us do) and can’t stop communicating, but it seems to never be with their voices—unless they’re sending a voice text or asking Siri a question.

This can lead to a lot of consternation in the workplace when talking on the phone is a requirement of the job. And Traditionalist, Baby Boomer and Gen X professionals are baffled when a younger colleague doesn’t have basic phone skills or knowledge of “common sense” phone etiquette. [Read more…]

Source: Lindsey Pollack