By: Michelle Krasniak Are Millennials part of your customer base? Wondering how best to reach them on social media? In this article, you’ll discover insights from new research you can use to get your social media messages in front of… Continue Reading
By: Sally Hendrick Does your business want to do more with Facebook Messenger? Interested in using a chatbot for customer service and marketing? Facebook Messenger chatbots can help your followers get answers to frequently asked questions and more. In this… Continue Reading
By: Alex York Want to drive more sales on social media? Looking for ways to encourage more people to purchase? A few adjustments can help you optimize your social commerce efforts and stay ahead of the competition. In this article,… Continue Reading
By: Eric Sachs Do you want to expand your customer service channels? Wondering how Snapchat can help you respond in real1 time? Snapchat’s text, video, and phone chat features allow you to support customers in the format they prefer. In… Continue Reading
By: arXiv The rise of the Twitter bot has plagued the online world in recent years. These are Twitter accounts that are automated and require little or no human intervention. Many are entirely legitimate, publishing headlines and links to news… Continue Reading
By: Bill Widmer Want to get more out of your social media content? Wondering how you can save time and increase engagement? By repurposing popular posts and content on one platform for use on another, you can give your followers… Continue Reading
By: Saqib Shah Twitter is killing off its “buy” button, a feature it has gradually been phasing out since May. As a result, the company is putting a halt to its ecommerce partnerships and shutting down its sales channel on… Continue Reading
By: Lauren Johnson About two years ago, Facebook launched dynamic ads—the retargeted promos that pop up in newsfeeds after someone looks at a product on a retailer’s website or mobile app. Now the social giant is expanding the format to… Continue Reading
By: Peter Gartland Do you want a consistent look for your social media images? Looking for tools that are easy to use? Great-looking graphics are crucial to maintaining a consistent and quality brand image on social media. In this article,… Continue Reading
By: Lulu Chang Snap is starting to snap up companies. In anticipation of its much buzzed-about initial public offering, rumored to take place sometime next year, it looks as though the hugely popular social media app is making a few… Continue Reading