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Say “thank you” to mistakes

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As a leader, what’s your first reaction when someone comes to you and tells you they made a mistake? While you may or may not verbalize your thoughts, you may be thinking to yourself:

  • Oh crap!
  • Seriously?!
  • What the hell were you thinking?!
  • How could you be so stupid?!
  • OMG, how are we going to clean up this mess?

These are our natural, normal reactions when we hear about mistakes. We are all hard-wired to see mistakes in a negative way. Fight or flight. Mistakes are bad, mistakes are a result of incompetence, mistakes should be avoided, mistakes need to be punished, and too many mistakes will lead to failure and getting fired. [Read more…]

Source: SmartBlog on Leadership 

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