By: Dan McCarthy
As a leader, what’s your first reaction when someone comes to you and tells you they made a mistake? While you may or may not verbalize your thoughts, you may be thinking to yourself:
- Oh crap!
- What the hell were you thinking?!
- How could you be so stupid?!
- OMG, how are we going to clean up this mess?
These are our natural, normal reactions when we hear about mistakes. We are all hard-wired to see mistakes in a negative way. Fight or flight. Mistakes are bad, mistakes are a result of incompetence, mistakes should be avoided, mistakes need to be punished, and too many mistakes will lead to failure and getting fired. [Read more…]
Source: SmartBlog on Leadership