A Better Way to Learn from What Went Wrong

By: Adriano Pianesi

Reality can be understood as a simple process of cause and effect: “We did A, but got Y instead of X. Next time let’s do B to get X.”  Learning is separated from doing: “We don’t have time to learn now; let’s get X and later we’ll take time to learn.” Change in how we operate happens if we identify what we did wrong and commit not to repeat it.

So, what’s wrong with these ideas? They sound benign, even logical. But, while I’m in favor of learning from mistakes (who isn’t?), if we adopt the mindset of fixing rather than creating, it just doesn’t work. [Read more…]

Source: SmartBrief

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